The delivery service provided by the company is carried by a third party. When you receive the goods, you should immediately check whether the products are intact. If there is any damage, please refuse to accept it directly.
1. General Shipping:
Office/residential address direct delivery (Hong Kong): Shipping fee $30
Pickup at SF Express (Hong Kong): Shipping fee $30
Pickup at S.F. Express Station (Hong Kong): Shipping fee is $30
EF Locker Pickup (Hong Kong): Shipping fee $30 ⚠️If the selected EF Locker is full, SF’s policy is to automatically send it to the nearest location. If you do not agree, please do not choose the Smart Locker.
7-11 Convenience Store Pickup (Hong Kong): Shipping fee $30
Circle K convenience store pickup (Hong Kong): Shipping fee is $30
Overseas express direct delivery (Macau only): Shipping fee is $44
Overseas express direct delivery (other countries): Please inbox the screenshot of the product you want to buy and we will quote.
2. Free shipping offer:
Use Other Ways (Hong Kong): Free shipping on all orders over $500*
Use Overseas Express Direct Delivery (Macau only): Free shipping on all orders over $650*
Use Overseas Express Direct Delivery (Other Countries): Temporarily Not Available**
*Based on the discounts and discounts for each order, the less than the free shipping amount (Hong Kong $500 HKD / Macau $650 HKD) will automatically generate shipping costs, and customers need to bear it.
**International free shipping is temporarily unavailable
3. Shipping arrangement:
⚠️The delivery time is arranged by the courier company and cannot be specified
Usually within 3 working days after confirming the payment, the courier will be delivered within 3 working days, and then the courier will be delivered in about 1-3 days#to (Hong Kong)
If the shipping date falls on a weekend or a public holiday, the shipping date will be postponed
Member activities or pre-order products, please pay attention to individual shipping dates
By the way, if the usage rate is too high, the smart cabinet has a chance to last longer
There will be no further notice before shipment
After the goods are delivered by courier, there will be an email notification "shipped" with a tracking code (some home delivery orders do not have a tracking code)
Arrive at SF Express point/smart locker, you will receive SMS notification from them to pick up the goods
# Except for remote areas, Macao and international delivery